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<div class="control-group ticket_section"> <label class=" required control-label cf_how_may_i_help_you_2003369-label " for="helpdesk_ticket_cf_how_may_i_help_you_2003369">How may I help you? </label> <div class="controls nested_field "> <select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_how_may_i_help_you_2003369_70000697180" name="helpdesk_ticket[custom_field][cf_how_may_i_help_you_2003369]"><option value="">...</option> <option value="Ask about policy">Ask about policy</option> <option value="Ask about payment">Ask about payment</option> <option value="Ask about product">Ask about product</option> <option value="Order confirmation">Order confirmation</option> <option value="Ask about order status">Ask about order status</option></select><div class="level_2"><label class="required">What's your concern? </label><select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_whats_your_concern_2003369_70000697180" name="helpdesk_ticket[custom_field][cf_whats_your_concern_2003369]"><option value="">...</option> </select></div><script> //<![CDATA[ jQuery('#helpdesk_ticket_custom_field_cf_how_may_i_help_you_2003369_70000697180').nested_select_tag({"data_tree":[["Ask about policy","Ask about policy",[["Discount","Discount",[]],["Refund","Refund",[]],["Return","Return",[]],["Other","Other",[]]]],["Ask about payment","Ask about payment",[["Declined card","Declined card",[]],["Double charged","Double charged",[]],["The refund was not received","The refund was not received",[]],["Other","Other",[]]]],["Ask about product","Ask about product",[["Sizing","Sizing",[]],["Material","Material",[]],["New idea/Option","New idea/Option",[]],["Other","Other",[]]]],["Order confirmation","Order confirmation",[["Not received order confirmation","Not received order confirmation",[]],["Other","Other",[]]]],["Ask about order status","Ask about order status",[["Shipping time","Shipping time",[]],["Not received tracking email","Not received tracking email",[]],["Tracking status","Tracking status",[]],["Other","Other",[]]]]],"initValues":null,"disable_children":false,"include_blank":"...","selected":null,"pl_value_id":"70000697180","subcategory_id":"helpdesk_ticket_custom_field_cf_whats_your_concern_2003369_70000697180"}); //]]> </script> </div> </div>
<div class="control-group ticket_section"> <label class=" required control-label cf_type_2003369-label " for="helpdesk_ticket_cf_type_2003369">How can we help with your order?</label> <div class="controls nested_field "> <select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_type_2003369_70000431992" name="helpdesk_ticket[custom_field][cf_type_2003369]"><option value="">...</option> <option value="Cancel order">Cancel order</option> <option value="Change order details">Change order details</option> <option value="Unsubscribe email">Unsubscribe email</option> <option value="Other">Other</option></select><div class="level_2"><label class="required">Your reason</label><select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_what_is_your_problem_2003369_70000431992" name="helpdesk_ticket[custom_field][cf_what_is_your_problem_2003369]"><option value="">...</option> </select></div><script> //<![CDATA[ jQuery('#helpdesk_ticket_custom_field_cf_type_2003369_70000431992').nested_select_tag({"data_tree":[["Cancel order","Cancel order",[]],["Change order details","Change order details",[["Modify shipping address","Modify shipping address",[]],["Change email/phone number","Change email/phone number",[]],["Modify artwork","Modify artwork",[]],["Modify product (size/color)","Modify product (size/color)",[]],["Other","Other",[]]]],["Unsubscribe email","Unsubscribe email",[]],["Other","Other",[]]],"initValues":null,"disable_children":false,"include_blank":"...","selected":null,"pl_value_id":"70000431992","subcategory_id":"helpdesk_ticket_custom_field_cf_what_is_your_problem_2003369_70000431992"}); //]]> </script> </div> </div>
<div class="control-group ticket_section"> <label class=" required control-label cf_request_details_2003369-label " for="helpdesk_ticket_cf_request_details_2003369">Request details</label> <div class="controls "> <select class=" required dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_request_details_2003369]" id="helpdesk_ticket_custom_field_cf_request_details_2003369"><option value="">...</option> <option data-id="70000697230" value="Order not received">Order not received</option> <option data-id="70000697227" value="Defective/Damaged item">Defective/Damaged item</option> <option data-id="70000697228" value="Quality issue">Quality issue</option> <option data-id="70000697229" value="Not what I ordered">Not what I ordered</option> <option data-id="70000697538" value="Other">Other</option></select> </div> </div>
<div class="control-group ticket_section"> <label class=" required control-label cf_whats_thing_you_want_to_leave_a_feedback_2003369-label " for="helpdesk_ticket_cf_whats_thing_you_want_to_leave_a_feedback_2003369">What thing you would like us to know about your experience?</label> <div class="controls "> <select class=" required dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_whats_thing_you_want_to_leave_a_feedback_2003369]" id="helpdesk_ticket_custom_field_cf_whats_thing_you_want_to_leave_a_feedback_2003369"><option value="">...</option> <option data-id="70000697431" value="Received product">Received product</option> <option data-id="70000697432" value="Service">Service</option> <option data-id="70000697433" value="Other">Other</option></select> </div> </div>
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